- #Authentication failed error message ipad for android
- #Authentication failed error message ipad android
- #Authentication failed error message ipad password
- #Authentication failed error message ipad Offline
Is that the laptop in the other room still connected? How about your workstation? Or that tablet at your parents’/friend’s/partner’s place still connected? Double check your past devices and make sure that none of them are keeping their sessions alive and taking up connection slots.
Check number of connected devices / wait x minutes and retry. Make sure that you do not have more devices connected than your maximum number of allowed connections. For third party clients, check the server page and or our ProtonMail status page to see if there are any reported downtimes. In the ProtonVPN native applications, this information will automatically be displayed. 
#Authentication failed error message ipad Offline
Connect to a different server in a different country and see if this issue persists. Sometimes, we need to take certain servers offline for maintenance and as such it can happen that they are temporarily unavailable. Check whether a different server works.If you have auth problems, please use one of our recommend clients from our guides for Mac, Linux, Android, and iOS. Despite a few bad implementations, a good number of reliable clients exist.
#Authentication failed error message ipad android
For example, a staggering number of VPN clients (external link – CISRO research paper, PDF) available in the Android Play store are not properly implemented and pose a security risk instead of improving your privacy. Make sure that you installed the correct client and have updated to the latest section.
Make sure that you are using a reputable client. See here for more details on different servers or check out our different plans. For example ProtonVPN Free users only get access to free servers in these countries, while ProtonVPN Plus users get access to all servers in all countries, including Secure Core servers. Check that the server you are trying to connect to is available for your subscription. ProtonVPN has different plan offerings and each tier has access to a different set of servers. Confirm that you’re accessing servers which are available for you ProtonVPN plan. See this article for details on where to find and set your OpenVPN credentials. For security reasons, you must use your OpenVPN credentials and not your Proton credentials when logging in via third party VPN applications. ProtonVPN employs two sets of credentials, your Proton account credentials, used to log in on our homepage (or to your email if you are a ProtonMail user), and your OpenVPN credentials, which are used to authenticate with the VPN servers if you are using a 3rd party OpenVPN application. Make sure you are using your OpenVPN credentials ( and not your Proton credentials). Verify that you’re using correct OpenVPN credentials. Please try the following steps to fix the problem: If you encounter this error, there are a number of things you can try to remedy this situation. Quick steps to fix an Authentication Failure error For more details, check out the different ProtonVPN Plans. Free user get 1 connection, while Plus users get up to 5 connections. Different plans have different max number of simultaneous sessions, e.g. You have hit your maximum number of concurrent sessions. 
#Authentication failed error message ipad password
The credentials are incorrect, caused for example by using the wrong set of credentials, a typo when entering your username and password, a recent password change or. This error message is thrown by the OpenVPN protocol and can mean one of two things: #Authentication failed error message ipad for android
It can be that some connection attempts will throw an AUTH FAILED error message and depending on your device and operating system, the message will look similar to the following: Auth Fail on Android – OpenVPN for Android client What is an Authentication Failure error and why does it appear? It is also possible to connect using a third party OpenVPN client such as Tunnelblick on Mac, the OpenVPN package on Linux or different mobile clients on iOS and Android.
There are a number of ways to connect to ProtonVPN apart from our native application (currently available on Windows). Encountering Authentication Failure errors when connecting to ProtonVPN while using 3rd party VPN clients? Read on to find a list of solutions to this problem.
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